GB-Scotland: Coaching & Mentoring Software

Competitive Contract Notice

1. Title: GB-Scotland: Coaching & Mentoring Software
2. Awarding Authority:
Scottish Water
6 Buchanan Gate, Glasgow, G33 6FB, United Kingdom
Tel. +44 141 483 0344, Email:, URL:
Attn: Paul McDonald
3. Contract Type: Services
Sub Type: Research and development services.

4. Description: Provider services. Coaching services. Scottish Water is seeking to procure a Saas coaching and mentoring programme which will create a platform to support learning and talent development for Scottish Water leaders and employees. The platform will also support and enable more effective and efficient matching, scheduling and goal setting and with the ability to track and analyse benefits and results.

Scottish Water are actively looking to increase peer to peer learning and one way we are doing this is through coaching and mentoring. We will see an increase on the demand for coaching and mentoring when we put greater emphasis on the importance of this, making it more difficult to manage it manually. Having a system will enable us to grow in this area, sharing skills and expertise across the organisation and enabling colleagues to seek out a mentor or coach without manual intervention from the People Directorate in most cases.

Our Goals

Increase our sense of ‘leadership community’ through leaders supporting leaders

Support new leaders by increasing their confidence to lead change and transformation

Increase the visibility and availability of social learning opportunities

Support career growth and transfer experience though coaching and mentoring

Increase the scale and effectiveness of reverse mentoring

Provide structured coaching and mentoring support to diverse groups of employees

Support employee wellbeing through coaching from our wellbeing champions

Support the retention and development of high potential and specialist employees

Demonstrate the ROI and business results that can be achieved through coaching and mentoring

4 key areas should be targeted to digitally transform the way coaching & mentoring are delivered, address the issues with the current arrangements and achieve the ambition. These areas are:

Digitalisation – move from the current manual process to a digital solution that would support and track coaching/mentoring activity.

Targeted skillsets – move to a managed digital solution to allow specific skillsets and requirements to be matched up to the best placed person within the system. This will enable users to develop in their desired area that will then allow them to progress their career within SW.

Enhanced Support – move to a structured process for coaching and mentoring, guided by the system with the ability to interact socially with others providing a sense of community and keep records of progress.

Insights – move from the ad-hoc manual collection of coaching and mentoring data to a systemised digital process-driven approach which enables evaluation.

Scottish Water intends to award contract to a single supplier. Contract duration is 3 year initial term with 5 x 12 months extension options at Scottish Water's sole discretion.
Estimated contract value (inclusive of extension options) is £320,000.
5. CPV Codes:
72410000 - Provider services.
79998000 - Coaching services.

6. NUTS Codes :

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: SCOTLAND,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 10/10/2022 12:00:00
11. Address to which they must be sent:
Not Provided

12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

All tenders must be submitted electronically via DELTA eSourcing at :
For more information about this opportunity, please visit the Delta eSourcing portal at:

To respond to this opportunity, please click here:
Suitable for VCO: Yes
Procedure Type:NEGOTIATED
Period of Work Start date: 01/12/2022
Period of Work End date: 30/11/2030
Is this a Framework Agreement?: yes